There may be 2 reasons for your order not being approved despite receiving the cheque: Can we help you to get the 3D Secure password for your Credit Card/ Debit Card. Please do not use any other since these may put you at risk of fraud. Hence, we do not accept anonymous gift orders. I received the product, it's not as per shown / expected different feature received? What should I do if a product is missing from my order? Your order details including your order number and order status will be displayed. Email for Startup; Email for … A part of rediff.com, India's largest news and entertainment service online. Octroi charges are state government levied charges when the product enters the state. For users who have chosen a 'Demand Draft' payment option, your order will be processed only after we have received your Demand Draft. If you are placing the order from India, you are required to make the payment via credit card, cheque, demand draft or net banking payment options. Credit card or debit card orders are approved instantly while cheque / DD orders are approved only after the receipt of the payment i.e post cheque clearance. EMI means Easy Monthly Installment is a scheme through which you can choose to pay the value of the order in three equal parts. This guarantees that your information is inaccessible to any third party. For delivery to multiple addresses, kindly place individual orders; For assistance in placing an order, mail us at, If you wish to change, modify or cancel your order, it can be done provided the product has not yet been shipped to you by the seller. The courier details of your order will be sent via email and SMS, However, if you have not received any intimation, please drop in a mail to, Tracking says delivered but I have still not received my order, This happens very rarely due to wrong update on the courier site. Heading: Rediff Shopping Customer Care Number, City: Chennai, Results: Rediff Shopping Customer Care Number MTH Road, Involvements: Enquiry Online Clean Room Stores Online Departmental Stores near me with phone number, reviews and address. Rediff has a registered user base of 45 million users and offers them a breadth of services like Rediff mail, Rediff BOL (Messenger service), Rediff Newshound and matchmaker. Rediff Money - India's leading Finance site for Live Stock Market Updates, Latest Share Prices, Mutual Funds India, Stock News & Tips and Nifty Futures and Options. Credit card refunds are done back to the credit card itself and will feature in the following monthly billing statement. If you are still unsatisfied or have a doubt that is not addressed, mail us at shopsupport@rediff.co.in and we will be glad to assist you. Regards, Rediff Customer Support Read full review → Hide full review → Complaint marked as Resolved Aug 14, 2020. Contact Rediff Shopping customer service. Rediff Shopping refunds the entire amount to the customer. We follow strict in-house security guidelines for ensuring confidentiality of our shopper.s information, Post completing payment, submit your order and Order details will be shown on successful registration of the order, You will need to have Order number to check the. Approved - Time taken for order approval depends on the mode of payment. Submit your complaint or review on Rediff.com India customer care. The voucher needs to be redeemed before its expiry date. Can I change the mode of payment after the order is registered? I am very disappointed for received this type of damaged product.I was called customer care service of Shopping.Rediff.com and they said that they are replaced the product. The names of cities supporting Express Delivery is provided at the Express Store. A part of rediff.com, India's largest news and entertainment service online. Payment Options on Rediff Shopping. Some reasons are stated below: Pending - The product is still not dispatched by the vendor and will be handed over to courier within the mentioned lead-time of delivery. Are there any hidden costs apart from the product price and shipping charges? In case there is no courier service to the address mentioned in the order, the order will be cancelled and the same will be intimated to you by email. The balance needs to be redeemed before the expiry of the voucher. Email Address, Name, Billing Address, etc. Yes. Rediff Shopping was first mentioned on PissedConsumer on Aug 27, 2010 and since then this brand received 21 reviews.. Rediff Shopping ranks 1078 of 3122 in E-commerce … Helpful. Send an e-mail to customercare@rediff.co.in Click Here to open a Trading Account with "Zerodha" through us and get … What should I do if the products I have received are not as described on the product description page? My order has past the lead-time of delivery and is still not dispatched. When is it likely to be made available? Technical Support: customersupport@rediff.co.in. You will need to provide your name, email id, telephone number or mobile number and order id for registering your complaint. I want to gift send product to my Indian relative / friend. If the voucher is expired, the amount is forfeited and cannot be regenerated. Rediff Shopping: India's No 1 online shopping and gifting store. We offer COD facility for a wide range of products and delivery to a number of cities, If you are unable to view COD option at the payment page, then we do not have COD service for that particular city and you are requested to change the delivery address or opt for a different payment option. First Cross Road Mahim (West), Mumbai, Maharashtra, 400016, India. Enter the email address you used while creating the account, You will need to give your username and click on please continue link, You can change the shipping address provided the order is not approved, We adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details are protected, All your personal information is encrypted before it is transmitted over the Internet. Dispatched - The consignment has been handed over to the courier service by vendor. Are there any reward points for making purchase via particular bankcards? What is the payment procedure? I am trying to place an order, but the system is not accepting the address / pin code? Most of the products under this category are gift items (cake, flowers, etc..) and are hand delivered. You will need to return the product in its original packaging within 7 days of registering your complaint. About express delivery and products available under express delivery. Certain products on the site carry a warranty period, which will be mentioned at the product page, and the vendors will adhere to it. Submit » By clicking on Submit, I hereby authorize Rediff.com India Limited to contact me.It will override my registry on the DNCR. Is Rediff responsible for defective product delivery? To make the process simpler and secure, you can opt for 'cash on delivery', or conveniently make an instant payment through your card. What is the process to be followed if I choose to drop the cheque in ICICI ATM drop box? The order may be pending for approval if the amount is still not cleared form your bank, Payment procedure for Gifting within / outside India. A refund is processed based on the mode of payment. I want to gift / send product to my Indian relative / friend. Option of international delivery is mentioned on the product page if available. ADVERTISEMENT. Can I pick up the order paying by cash at Rediff.com office? If you plan to buy that product, you can click on Add to Cart button on the product page and proceed to buy the same. Contact Rediff Shopping Customer Support Team. This is done by calling, so please confirm your order on call. Hi All, Never ever purchase with Rediff Shopping as the product from which will get is FAKE, CHEAP quality. Select option Track my order. The voucher is to be used as a mode of payment at the time of making a purchase. I am being charged extra as Octroi charges, who bears the Octroi charges? What is express delivery? Mode of payment available is only Online payment via Credit card, Order status is sent on mail for all such orders. If you would like to pay by demand draft (DD) or by cheque (CHQ) then you need to draw the DD or CHQ in the name of .Rediff.com India Ltd... You need to mention the order number on the reverse along with your contact number and email ID. Using toll free services, call charges is … I have to send multiple gifts at different addresses, how do I enter multiple addresses? during the process of placing the order. Yes, you can change or modify your order; provided the product has not yet been shipped to you by the seller or the product is not listed under special Events & Promotions (Rakhi, Diwali, Valentine etc.) Gifting is not available for COD shopping transaction. For the benefit of customers who would like to place last minute orders, we have an .express store.. Express Delivery is an exclusive store that ensures delivery within 24 hours. The following products shall not be eligible for return: For all products cancelled and/or returned, you will be given a credit for the same amount you have already paid. The order has still not reached me. Rediff Shopping Contact Details. How can I search for my order number and order status? All products provided by various vendors on the site are displayed with the item description relating to measurements, weight, features etc. You can review all products in your shopping cart to verify you have the correct product/s (by size, color, specifications) and quantity by selecting the product link on your shopping cart page. You can register for the 3D Secure password for your credit/debit card by visiting your bank.s website. If the payment is done using Net banking as a payment then the amount is refunded to the bank account. For products bought using cash on delivery (COD) as a payment option there is an additional shipping charge of Rs 25 for metro cities and Rs 50 for non-metro cities. There are no separate delivery fees for the products listed under express delivery. For security reasons we work on the basis of the communication from the bank intimating us on the status of the payment, If the payment is declined (credit cards & net banking), you will be informed of the same via email as well, By payment declined, it is meant that the bank has not cleared the transaction due to which the order is declined. Returns for products that are damaged, or not-as-described product by the seller: If you are keen on selling your products on Rediff.com, we request you to contact us with your details like how long you have been in this business, have sold online before, do have an online shop, what product categories do you deal in, company information and your contact details on shopsupport@rediff.co.in. If you plan to buy that product, you can click on Add to Cart button on the product page and proceed to buy the same. You can select only one shipping address per order and hence for multiple shipping addresses you need to place multiple orders. What role does Rediff play once the order is placed? and Express Delivery. Will I receive the exact item as shown in the picture? Cheque may be drawn in a wrong name, not crossed, not signed, no order number mentioned and/or the value does not match with the order amount, (OR) Cheque is still not cleared. We accept international orders only for events like Rakhi, valentine's day etc. Example: from Cheque to cash on delivery? They have 24/7 customer care… Why is there a delay in receiving it? I would like to sell products on rediff shopping site. On successful registration of your order with us, you will see the order details (Order number) on the very next page. Rediff Customer Delight Center helps you in tracking your orders, getting information about placing order, getting refunds and resolving problems about delivered orders. Rediff Shopping is an online shopping platform wherein third party vendor's products are displayed and payment is done online itself. Steps to login or logout of your account: Steps for Updating Your Personal Information: Users who have registered with Rediffmail email ID: Existing password will be sent to your Rediffmail ID, Users who have registered with Non-Rediffmail email ID: New password will be sent to the email ID that you have used during registration, Call us on: 09223 020 000   Contact customer support. So friends. However COD charges will be applicable for these products, if ordered on COD mode of payment. Debit Card; Credit Card; Net Banking; Cash on Delivery ; Cancellation & Refund on Rediff Shopping. I have forgotten my password what should I do? Mid night delivery is the only option where you can specify the time (12 am on specified date) under express delivery. The gift code is to be inserted in the box provided at the payment option page. To find out the shipping status, please drop in a mail to. Please contact customer care immediately to get the correct status. Certain products have free shipping and it would be mentioned on the product page. The courier details are also shared via email and SMS. and Express Delivery. COD is cash on delivery facility wherein you can opt to make a payment of your order at the time of delivery. You are requested to, Enter the email address you used while creating your account, You will need to give your username and click on please continue, You will then need to give your alternate email ID or answer the hint question, Once your identity is confirmed, your password will be sent to you on your alternate email address, Browse and find products you would like to buy. If the product is out of stock, why was my card charged? I am unable to continue to the next page. Why is there a delay in receiving it? If your shopping email ID is lost / forgotten, we are unable to retrieve the same. Why am I being charged separate shipping charges for each product under one order? Total shipping cost for products worth less than Rs 300 is Rs 50. Rediff Shopping: India's No 1 online shopping and gifting store. The powerbank was totally damaged product. Contact customer care: 1800 266 2333. A part of rediff.com, India's largest news and entertainment service online. For further information, you are requested to contact your bank. Rediff Shopping shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users. Reporting loss of your Debit / Credit / ATM / Forex / Prepaid / Bearer Card is available 24 hours on all days including Sundays and Holidays. I have forgotten my shopping id created some months back. Contact Rediff Shopping Customer Support Team You may browse through our FAQ section for replies to your queries or fill up the feedback form to receive a reply via email. Will I be charged separately for each product under one order? ... You can review any of your Rediff Shopping orders. Certain products are covered under manufacturer's warranty and other under seller's warranty, This is clearly mentioned in the product description. Currency would be in $ or pound respectively for US and UK, for orders placed from outside India. We are registered with VeriSign, a US-based Net Authentication Agency. In case of any further queries, mail us at. Shopping cart link is located at the top on Rediff Shopping Homepage. Product has a disclaimer, what is a disclaimer? payment option, we require up to 48 hours to approve the order and this is dependent on how soon your bank communicates payment confirmation. Once you click on any product that interests you, a detailed product page will appear for you to view the complete product information. Whom do I contact for help? Will I get any discount if I order for more than one quantity? A part of rediff.com, India's largest news and entertainment service online. If you are placing an order from outside India, you will be charged with the dollar equivalent of the Rupee price mentioned on the site. Rediff Shopping: India's No 1 online shopping and gifting store. We adopt stringent security measures to ensure that critically sensitive information, such as your personal information and your credit card details are protected. The available alternate prepaid modes of payment are credit cards, debit card, netbanking and cheques. Cancelled - Post registering an order, the shopper requests for order cancellation and once the order is cancelled, order status will read as .cancelled. Why is my order not approved? If am looking for a certain product, can I go directly to it without surfing the site? The system shall update with the balance on the voucher. Are there any hidden costs apart from the product price and shipping charges? Can I come to the office and pick the item by paying in cash? What if my Rediff.com Gift Voucher amount is more / less than the order value? What is the guarantee and warranty provided by Rediff on the product? Type your order number in Track my order field provided to get the order status. How do I contact the seller? Please find below some of the banks link for your quick reference. The courier status is sent via email and SMS. What security measures does rediff.com offer their customers with regards to online transaction safety? You have an option to send message and select mid night delivery with these gifts. In order to send your product as a gift, you are requested to choose 'Send as a gift on a particular date' and enter or update the message and delivery date therein. plz do not buy any product from Rediff shopping. What should I do to avail warranty service for my order? You will need to provide your name, email ID, telephone number or mobile number and order ID for registering your complaint. gmail customer care, gmail technical support , gmail helpline toll free phone number, gmail usa & canada phone number, gmail customer service , gmail not working with android, Call to our Gmail tech support representative 1-844-798-3801. If payment is done using either Cash on delivery, Cheques and Demand drafts, then the amount is refunded in the form of pay orders, which will be delivered to the billing address. are mostly hand delivered. For users who have chosen .net banking. Contact Page! This guarantees that your information is inaccessible to any third party. There are various stages to the position of the consignment. Buy after 12 days they cam not replaced my product. Sign-in to place an order; For New Users: You need to create a Rediff Shopping ID by signing up on Rediff Shopping homepage You may browse through our FAQ section for replies to your queries or fill up the feedback form to receive a reply via email. Below is the search result of Rediff Shopping (Mumbai) Toll Free number in india you have searched for. App vender se bat kar lo product return k liye. You can write to us at. The product I wish to buy shows COD available, however at the time of registration, I am unable to see this option to complete my purchase. You can pay by using any of the below mentioned methods, There are various statuses that determine the stage of the order. How can I search for my order number and details? Rediff.com: Online Shopping Website. Rediff Moneywiz. How do I put in my request? Login to shopping and go to Order status. Send an e-mail to customercare@rediff.co.in Click Here to open a Trading Account with "Zerodha" through us and get FREE Training on Futures and Options Trading Strategies. In Transit - The consignment is on route to the delivery destination. COD - For orders chosen under cash on delivery option, certain situations require a confirmation of the order from the shopper. Flag This Review; Irrelevant; Fake; Junk; Thank You! Once your order is registered, your order will be scheduled for delivery depending on its payment receipt status. Rediff Shopping online is focused to provide its customers with a flawless shopping experience right from the moment you log in till the time a product reaches your doorstep. Shopping cart link is located at the top on Rediff Shopping Homepage. Enter order number: ... Reach Customer Support. How do I contact Rediff? Net Banking (You can choose to pay by net banking for the listed banks available on the payment page.). For users who have chosen a 'Cheque' payment option, the order will be processed only after your cheque has been realized. How do I enter the addresses? You will need to provide your name, email id, land line or mobile number and order id for registering your complaint. A Rediff Gift Voucher is to be redeemed online on Rediff Shopping only. You can change your date of delivery of your gift, the message or the shipping address only if the product has not already been shipped. Come August 1, it will be compulsory to have a personal identification number (PIN)/password for all online credit and debit card transactions in the country.. Credit card/ Debit card/ Net banking - Order gets approved once the payment is realized against your order number, till then the order status shown would be .Awaiting bank approval. Rediff Shopping is only a facilitator, an intermediary and is not and cannot be a party to or control in any manner any transactions between the Vendor/Seller and the Customer/Buyer. Contact Rediff Shopping Customer Support Team You may browse through our FAQ section for replies to your queries or fill up the feedback form to receive a reply via email. Can you help me? I wish to purchase many quantities and deliver it to different addresses. Select Customer care - option on top right corner on shopping home page. We use industry-standard SSL (Standard Sockets Layer) Technology, which is used worldwide, for this data encryption. To search for a branded product of your choice, just enter the name of the product and brand or category and brand in the search text box present on the top of Rediff Shopping Homepage and click on Search. I have forgotten my account information, how do I retrieve it? Please Note: No changes can be made in the shipping address once the order is placed. How will I know to which international countries you deliver? Where and whom should I contact. You cannot change or modify your order for products listed under special Events & Promotions (Rakhi, Diwali, Valentine etc.) My order has already been registered? If your shopping email ID is lost / forgotten, we are unable to retrieve the same. Order status determines the stage of your order in the process of delivery. Total shipping cost for products worth from Rs 500 . When the system does not accept the address / pin code that is being entered by you, it means it does not fall under the serviceable list of our logistic partners. How do I know through which courier my product is shipped and how can I contact the local courier to know the status? Then I call again customer care … This payment option is not applicable on gifting orders. 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