NatWest customers could be tricked into handing over their personal and bank details Credit: PA:Press Association. You'll need to be registered for Telephone Banking to get started. If you’ve made a purchase using your credit card we might be able to help you if any issues arise. Lines are open Monday to Friday 9am - 5pm GMT (except bank holidays). You must have at least £20 available in your account. It's a regular payment made from your card, like a subscription to a publication or a service, such as a television streaming package. To apply, you must be either a Limited Company, UK public sector organisation, Partnership (of 4 or more partners) or a Charity without individuals as trustees with an annual turnover of £2m+ and maintain a business bank account in the same legal entity name with NatWest. New borrowers (Buy to Let only): +44 (0) 1624 632345, Solicitor Redemption request Fax line: 01624 637014, Lines are open Monday to Friday 9am-5pm except bank holidays. Open 24 hours a day. Wherever you are in the world, emergency medical assistance is just a telephone call away... Telephone: 020 8763 3040  Direct Debits and Standing Orders set up through your bank account can be cancelled simply using your Mobile App or Online Banking. You can withdraw up to £300 from a NatWest or Tesco cash machine if you're a fully active online or telephone banking customer and if you aren't we'll still let you withdraw up to £60 to tide you over. Learn more about Voice ID If you have a Relationship Manager, please contact them. This can be handy perhaps if you have to pay suppliers prior to your customers paying outstanding invoices. Telephone: 02392 676060  Lines are open Monday to Friday 9am-5pm except bank holidays. Have you noticed any suspicious transactions or think you're a victim of fraud? From abroad: +44 2381 244182. We're currently experiencing high call volumes, Report a lost or stolen card / cheque book. Calls may be recorded. Annual fee waiver - the Business credit card is free for the first year. Just look out for the MasterCard logo. Credit card eligibility checker Our credit card eligibility checker will let you know how likely you are to be eligible for a NatWest credit card. In some cases, victims have … Credit cards Calls charged at standard network rate. From abroad: +44 1624 637190  Please be prepared to answer some security questions so we can verify your identity. Choose 'Report your card lost and order a replacement' or 'Order a replacement for a damaged card'. If you'd like to talk about the options, or cancel your credit card, please contact Credit Card Services. NatWest Group customer contacts. Contact NatWest Credit card fraud (Personal customers) 09042890159. Calls may be recorded. The Cards Online (COL) service is closing for new and existing users. Post. Contact NatWest Credit Cards Services (Classic Customers) 09042890159. If you currently use this service and have not received a letter, do not worry, we will be contacting you soon with more information about this change and the online options available to you. Product fees may apply. Return to start of screen / Access key details Skip to Menu Skip to main content. Outside these hours please call 0800 032 5963 (+44 131 339 7609 from outside the UK). The service allows you to withdraw money from your account using a security code instead of your card. Calls may be recorded. Lines are open Monday to Friday 9am - 5pm except public holidays. By phone You can call NatWest’s credit card services 24/7 at 0370 333 9091 both from the UK and from abroad (adding the +44). Calls may be recorded. Calls may be recorded. Open 24 hours a day. You bet! Want to leave us some feedback? NatWest’s student credit card is not only designed for student life, but also to help young people build a strong credit history. UK: 0370 600 0459 Overseas: +44 1268 500 813 Minicom: 0800 917 0526. When you get back home you'll see the purchases and withdrawals you made abroad shown in the local currency, then exchanged into pounds sterling on your statement. Product fees may apply. Mobile banking Open 24 hours a day. Overseas: +44 1268 508 018. NatWest Card Services. Please get in touch straight away if you’ve noticed any suspicious transactions on your account. Lines are open 24 hours a day, 7 days a week. It’s a good idea to write down the name and ID number of the representative you speak to, just in case. To check the progress of a credit card application, please call us, select option 4 and a customer service officer will be happy to help you. To apply, you must be a UK resident aged 18 or over. Calls may be recorded. Like most UK credit cards, our range of cards offer 56 days interest free credit on purchases if you pay your balance (and your previous month's balance) in full and on time each month. Credit Cards Credit Card accounts assigned to RBL Bank Effective 15 November 2013, The Royal Bank of Scotland plc (now known as NatWest Markets plc) credit cards portfolio has been transferred to The Ratnakar Bank Ltd. (RBL). Lines are open Monday to Saturday 8am - 6pm. If you have any questions here are the contact numbers... Telephone: 0370 333 9091  Calls cost 2,50p per minute plus your phone company’s Access Charge. Call charge information. How can NatWest help you? If you’ve tried to contact the company and still need our support, you can contact us using the number on the back of your card Monday-Friday 8am-6pm. A free trial that has expired e.g. If you think someone may have access to your card PIN, please contact us so that we can cancel the card and issue you with a new PIN. Experienced great service with us? Outside these hours please call 0370 600 0459 (+44 1268 500 813 from outside the UK). Calls may be recorded. The first step should always be to contact the retailer or company involved as this is often the quickest way to resolve any problems. Calling the number on the back of your card. Call Connection Service For Natwest Lost or Stolen Cards Is Open 24hrs a Day, 7 Days a Week *This is a call connection service provided by smart caller and calls to this Lost-Cards.co.uk 0843 number cost £0.07 per minute, plus your phone company’s access charge. To report your card lost or stolen, you can call us 24 hours a day on: 0370 6000 459 or … Sending us a message via the Mobile Banking app. Telephone: 01534 282300  Return to start of screen / Access key details Skip to Menu Skip to main content. Contact information for NatWest Credit Cards Services (Classic Customers) with its free or geographic phone number. Southend-on-Sea. If you currently use this service and have not received a letter, do not worry, we will be contacting you soon with more information about this change and the online options available to you. Gibraltar: 00350 200 14477. Overseas: +44 161 933 7239, UK: 0800 161 5153 Here's how to report it... Jersey: 01534 282850  If you’ve made a purchase using your credit card we might be able to help you if any issues arise. NatWest Card Services. NatWest’s student credit card is not only designed for student life, but also to help young people build a strong credit history. Call charge information. Can I use my NatWest business credit card abroad? If your card is lost or stolen then please call us straight away on one of the following numbers: UK: 0370 600 0459, Relay UK: 18001 0370 600 0459 Overseas: +44 1268 500 813 We're always looking for ways to improve. Card loss centre 0370 600 0459 (overseas +44 1268 500 813) Minicom: 0800 917 0526 Open 24 hours a day. ibanking Your debit card will arrive at least 1 week before the existing card is due to expire. If you need to use your credit card abroad, just look for the Visa and Mastercard logos in retailers or on cash machines, then use your card as normal. Writing to us following the instructions on the back of your statement. If you need to call us, here's the numbers you will need. Southend-on-Sea. You can use your customer number or your card number. It is shown as 'Expires End MM/YY'. Call us on: 0370 909 3701 or +44 1268 508 019 (if you’re outside the UK). If outside of our opening hours, please leave a message and a member of the team will contact you as soon as possible. Minicom: 0800 917 0526. Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. The first step should always be to contact the retailer or company involved as this is often the quickest way to resolve any problems. Please remember that when you call, we’ll ask you some security questions to confirm your identity. If you've lost your card or cheque book, or you've had it stolen, it's important to let us know as soon as you can... Lines are open Monday to Friday 9am - 5pm except public holidays. UK: 0333 202 3330 UK 0370 010 1152. Hi there, I would like to send a SAR letter for my Natwest Credit Card, can anyone confirm if the contact details are the same as that used for bank accounts, or do I need a different address? Credit card fees If you’re looking at your credit card statement, two types of fees could occur: late payment fee or over limit fee. Credit card eligibility checker Our credit card eligibility checker will let you know how likely you are to be eligible for a NatWest credit card. The Emergency Cash service can only be provided to you at the time of card cancellation. Step 1 - Credit card payment break When you request a payment break, your monthly payments will be reduced to £1 for 3 months. A regular debit or credit card payment is not a direct debit or a standing order. Our banking app is like having a bank in your pocket, always open and you can do lots of the things you would do in a branch or over the phone - except faster. NatWest Invest Help with an application Telephone Banking and general enquiries for personal accounts The cost of your call will depend on what phone line you're using. I have a problem with a debit or credit card purchase / payment If you’ve made a purchase using your debit or credit card we might be able to help you if any issues arise. For All Natwest Credit & Debit Cards. Visit our Security Centre for more information and advice. 18001 0345 711 4477 for Relay UK. Gibraltar: 200 77737 This service is now closed for a number of customers and we are continuing to close COL for more in the coming months. Calls cost 7p per minute plus your phone company’s access charge. NatWest application helpdesk 0345 3030 299 Minicom: 0800 404 6161 Open Monday to Friday 9am - 5pm, closed Sat-Sun. If you’ve tried to contact the company and still need our support, you can contact us using the number on the back of your card Monday-Friday 8am-6pm. Calling the number on the back of your card. The Cards Online (COL) service is closing for new and existing users. Information on our complaints process and how to make a complaint online. NatWest Group customer contacts. Security may be required. From abroad: 00350 200 77737. NatWest is the first bank in the UK to offer isolated customers a fee-free cash delivery service at their doorstep. There is no interest free period on balance transfers. Calls charged at standard network rate. 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